Tear duct surgery

Dacryocystorhinostomy (DCR) · Punctoplasty · Lacrimal intubation | Chronic tearing

Book Appointment Tear Duct Surgery

What is tear duct obstruction?

Tear duct surgery treats obstruction of the system that drains tears from the eye into the nose. When this duct becomes blocked, tears can’t drain properly and overflow onto the cheek (epiphora); this can be accompanied by crusting, intermittent blurry vision, and repeated infections of the tear sac (dacryocystitis).

Causes in adults

In adults, the most common cause is age-related narrowing of the nasolacrimal duct, more frequent in women after menopause; it can also result from trauma, chronic infections of the nose or sinuses, narrowing of the tear puncta, or, in rare cases, tumors.

Diagnosis

Diagnosis is made with a complete eye exam and irrigation of the tear duct; a dacryocystogram may be requested before surgery.

Treatment options

Treatment depends on the location and degree of the obstruction.

Probing and irrigation

Opens partial obstructions.

Punctoplasty

Corrects a narrow tear punctum.

Lacrimal intubation

Silicone tube intubation keeps the duct open while it heals, and is removed later depending on how each case progresses.

Dacryocystorhinostomy (DCR)

Dacryocystorhinostomy (DCR) —external or endoscopic— creates a new drainage path between the tear sac and the nose: the external technique with bicanalicular intubation has a success rate above 90% and leaves a scar of about 1 cm that becomes nearly imperceptible over time, while the endoscopic technique is outpatient and leaves no scar on the skin.

Blocked tear ducts in infants

In infants, about 11% are born with a blocked tear duct, and the great majority resolve on their own during the first year with tear duct massage; if tearing persists after 12 to 18 months, probing and irrigation is indicated. Not every case requires surgery.

Recovery

After surgery in adults, recovery includes antibiotic and anti-inflammatory drops, stitch removal around one week, and avoiding physical strain for 3 weeks to 1 month.

Cost and medical insurance

When a procedure is needed, the cost depends on the specific case —where the obstruction is, which technique is required, and whether one or both eyes are affected— and, depending on the case, starts at 8,000 Mexican pesos; you will receive a written estimate after your evaluation. If you have medical insurance, surgery may be done through direct billing with major insurers or by reimbursement.

Who is it recommended for?

  • Epiphora (persistent chronic tearing)
  • Acute or chronic dacryocystitis (infection of the lacrimal sac)
  • Congenital nasolacrimal duct obstruction in infants
  • Stenosis or closure of the tear ducts
  • Mucocele of the lacrimal sac
  • Obstruction secondary to trauma, infection, or medication

Why choose Dr. Diener?

  • Complete evaluation of the tear drainage system (irrigation, dacryocystography)
  • External DCR technique with bicanalicular intubation
  • Management of complex and recurrent obstructions
  • Treatment of acute dacryocystitis with surgical drainage
  • Academic presentations on epiphora (CMO, 2024)
Last medical review: September 2026

Frequently Asked Questions (FAQ)

Why is my eye constantly watering?

Chronic tearing (epiphora) can result from excessive tear production —due to dry eye, allergy, or blepharitis— or from an obstruction in the tear drainage system. The obstruction may be located in the puncta, canaliculi, or nasolacrimal duct. A full evaluation by an oculoplastic specialist determines the exact cause.

This is the standard surgery for nasolacrimal duct obstruction. It creates a new direct connection between the lacrimal sac and the nasal cavity, bypassing the blocked duct. It can be performed externally (with a small incision at the inner corner of the eye) or endoscopically (with no external incision). The success rate exceeds 90%.

Not necessarily right away. Congenital nasolacrimal duct obstruction resolves spontaneously in most cases during the first year of life with massage and medical management. If it persists after 12-18 months, lacrimal probing is recommended, which is a simple and highly effective procedure.

External DCR leaves a small scar (approx. 10 mm) at the inner corner of the eye, which usually becomes very discreet over time. The endoscopic technique leaves no visible scar on the skin. The approach is chosen based on the patient’s characteristics.

In infants, with tear duct massage and, if it doesn’t resolve after 12 to 18 months, with probing. In adults, an established obstruction won’t clear with home remedies: it’s treated with probing and irrigation, intubation, or, more often, with dacryocystorhinostomy (DCR).

Not every case requires surgery: in infants, for example, it usually resolves with massage. When a procedure is needed, the cost depends on each case and, depending on it, starts at 8,000 Mexican pesos. You will receive a written estimate after your evaluation.

The most common sign is constant tearing (epiphora) in one or both eyes, which can worsen with cold or wind. You may also notice frequent crusting, redness near the nose, or, in more advanced cases, swelling and discharge (dacryocystitis). If you notice these symptoms persistently, it’s best to get an eye exam to confirm the diagnosis.

In infants, congenital nasolacrimal duct obstruction usually resolves on its own during the first year of life, helped along by tear duct massage. In adults, however, it rarely clears up by itself: it generally requires probing, irrigation, or surgery (DCR), depending on the cause and degree of obstruction.

Ibeth Olmos profile picture
Ibeth Olmos
3 weeks ago
Excelente atención y trato del doctor, explica muy claramente. Tiene varios equipos y los exámenes que realiza son muy completos.
!Hola!
Buen día, agradezco el excelente servicio que recibí del gran equipo de oftalmología del Instituto de Oftalmología F. A. P. Conde Valenciana que conforman el Dr. Sebastián Dinero y la Dra. Norma Angelica Morales Chávez. Gracias por su atención y cuidados en la cirugía de mí ojo. Gracias Dios los bendiga siempre.
Victor Mendez profile picture
Victor Mendez
2 months ago
Muy buena atención, muy buena explicación de la información, cuidados, detalles y seguimiento sin duda lo recomendaré.
Excelente explicación de mi padecimiento, 100% recomendado
Guadalupe Zamora profile picture
Guadalupe Zamora
2 months ago
Un excelente servicio, una atención personalizada del Dr. Maravillosa. Gracias.
Tuve un procedimiento en las vías lagrimales con el Dr. Diener y mi experiencia fue excelente. Desde el primer momento recibí un trato muy amable y profesional. Después de toda una vida con un ojo que lagrimeaba constantemente, un procedimiento sencillo, rápido e indoloro logró solucionar mi problema. Me siento muy feliz y agradecida con el Dr. Diener por su atención y por haber mejorado mi calidad de vida. ¡Lo recomiendo ampliamente!
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Ivanna Yunuen
3 months ago
Desde la primera consulta fue muy acertado con tratamientos y procedimientos, no dejó cicatriz y descarto todo tipo de complicaciones que pudiera tener o diagnosticos no acertados. Agradezco mucho su tiempo y dedicación, estamos seguros que es un excelente profesional y sin duda alguna lo recomendamos y confiaríamos muchas veces mas en el
Liliana Echeverria profile picture
Liliana Echeverria
4 months ago
El doctor Sebastián es un profesional con amplias habilidades en su campo, innovador en sus tratamientos y su atención es excepcional, en mi diagnóstico de orbitopatia tiroidea me brindo un tratamiento súper acertado que no me trajo complicaciones y además me ayudó a reestablecer la estructura de mis ojos en 3 meses.
Laura Maqueda profile picture
Laura Maqueda
4 months ago
Recomiendo ampliamente al Dr. Sebastian Diener, cuenta con gran calidad profesional y humana, siempre muy al tanto de sus pacientes.
Hace ya casi 2 años me realicé cirugía de parpado inferior y superior con él, quedé encantada con los resultados, no se nota nada.
Lo recomiendo ampliamente.
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Hrvoje Matosic
5 months ago
Excelente doctor, fui por recomendación y me dio desde la primera cita todo lo necesario que necesitaba, además bien rápido me resolvió, ese mismo día revisó a mi esposa y también le resolvió de una
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